Frequently Asked Questions

Products

• What is Quiges Fashion Jewellery?

  Familiarise yourself with our Quiges fashion jewellery collection. We sell plenty of different real 925 sterling silver rings, beautiful and elegant silver earrings, costume jewellery bangle bracelets, glimmering crystal necklaces, casual style bracelets. You can shop at ease and without a care because we guarantee our 925 sterling silver authenticity.

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• How do I start?

  It's very easy to start creating your own Quiges Fashion Jewellery. Begin by choosing a bracelet from among our various styles, brands and sizes, some of which come with two clip spots, allowing you to lock your bracelet into three separate sections. In selecting the bracelet that's the right size for you, we suggest that you measure your wrist and add one inch to allow for the beads.

  Then choose your beads from our extensive collection. Twist as few or as many as you like onto the bracelet until you're satisfied with your design. If you have a bracelet with two clip spots (for example, the Pandora), you might want to use the clip locks to divide your bracelet into sections, which will also stop the beads from sliding. That's all there is to it - you've just created your own signature piece of jewellery!

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• What bracelet brands are your beads compatible with?

  ALL our Quiges beads are compatible with Pandora, Chamilia, Biagi and Trollbeads bracelets. However some of the clip locks are NOT compatible with the Pandora bracelet, and this will be specified in the item description. Additionally, Trollbeads brand beads have silver cores that are smaller than other beads and will NOT fit Chamilia or Biagi bracelets. Our silver and glass beads will fit your Trollbeads brand bracelets.

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• What is the length of a bracelet in centimeters?

  The length of a bracelet is specified in inches, to get the length in centimeters multiply it by 2.54.

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• How high-quality are Quiges Fashion Jewellery's beads and bracelets?

  We carry only high-quality handcrafted Quiges beads and bracelets made of solid sterling silver, gold plated, or 14K gold bearing the industry standard 925 and 14K hallmarks.

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• How can I clean my beads?

  The best way to clean your beads is with an ordinary silver polishing cloth found in any jewellery store. Do NOT use liquid silver polish as it will remove the oxidization from the beads.

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• Are there any precautions about taking care of Quiges Fashion Jewellery?

  You should avoid wearing it in the shower, swimming pool, hot tub or other areas exposed to chemicals.

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Shipping

• How much does shipping cost?

  Shipping is for free.

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• Do you ship internationally?

  Yes, we do and it's for free.

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• Do you combine shipping?

  Yes we do and it is for free

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• How long will it take to receive my order?

  You should receive your order within 2-7 days if you live in the EU (standard shipping), and international orders usually take 7-14 days to arrive, or somewhat longer depending on the security and customs procedures in your country. A shipping notification will be sent to you when your order is shipped.

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• Do you offer free shipping?

  We offer FREE standard shipping to all countries.

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Payment

• What forms of payment do you accept?

  We accept the following payment options:

  • PayPal
  • Credit Cards (Visa/Mastercard)
  • *** NO Checks ***

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• When is payment due?

  Payment is due within 5 days, but we're flexible and if you require a little more time to shop, please let us know.

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• Is it safe to shop on your website?

  It is completely safe to shop at www.quiges.com as all of your financial information remains securely with PayPal, including credit card and bank account numbers. We do not have access to this confidential information, so you never have to worry that someone could steal it while you shop on our website.

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• What currency are your prices in?

  The prices shown on our website are in Euro's, US dollars, Australian Dollars or Pounds , for Universal Currency Converter please click here.

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Shopping

• What is your return policy?

  If you're not satisfied with anything you purchase from us, please return it within 30 days for a refund or exchange. Shipping and insurance charges are not refundable, however, and the customer is responsible for return shipping costs unless there was an error on our side. We do not generally charge restocking fees. However, up to 25% restocking fees might be levied in the event of what we consider to be unreasonably excessive returns.

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Miscellanious

• I would like to subscribe to your mailing list but am afraid that I will get a lot of junk email and spam. Do you sell or share your mailing list with any other companies?

  Our emails are always CAN-SPAM compliant, and you will not receive any spam as a result of subscribing to our mailing list. We do not share or sell our mailing list to anyone. The only thing you'll receive is more savings.

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• I still cannot find my answer here. What should I do?

  Please feel free to email us anytime at info@quiges.com and we'll be happy to answer any questions you may have.

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