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Privacy Policy Quiges

About our privacy policy
Quiges cares a lot about your privacy.
We therefore only process data that we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with the utmost care.
We will never share or make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the accompanying unlocked services provided by Quiges on this site.
The starting date for the validity of these terms and conditions is as of 01/05/2018. And when a new version is published, the validity of all previous versions expires. Here you will always find the most recent version of our privacy policy.
This privacy policy describes what kind of information about you is collected by us, what this data is used for and with whom and under which conditions this information may possibly be shared with third parties.
We will also explain to you how we store your data and how we protect your data against misuse.Additionally you will be informed about what rights you have regarding to the personal data you have providedwith us.
If you have any questions about our privacy policy please contact our special privacy contact person. You can find the contact details at the end of this page.

About the data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and whom are able to see the data.

WebshopSoftware & iClicks
Our website has been developed by and with software from iClicks and we have also chosen iClicks for our web hosting.
Personal data that you make available to us for the benefit of providing our services will be shared with this party.
iClicks has access to your data to provide us with possible (technical) support. They will never use your data for any other purpose.
In our mutual agreement iClicks and we are obliged to take appropriate security measures. Together we have taken appropriate technical and organizational measures to prevent abuse, loss and corruption of data as much as possible.
These security measures consist of SSL encryption and a strong password policy.
In additionbackups are made on a regular basis to prevent loss of data.

We utilize web hosting and e-mail services from iClicks.
iClicks processes personal data on our behalf and does not use your data for its own purposes. However the company may collect metadata on the usage of the provided services. These are not personal data.
iClicks and Quiges have taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal information.
Both parties are bound by their confidentiality agreement.

E-mail and mailing lists
Our website does not use a third party to send and distribute any newsletter e-mails to your inbox. All automated confirmation e-mails you receive from us and web forms are sent via the iClicks servers.
Again iClicks will never use your name and e-mail address for its own purposes.

At the bottom of each newsletter sent by us you will see the unsubscribe link. If you click on this, you will no longer receive newsletters from us.
Your personal data and preferencesare stored securely by iClicks.
iClicks uses cookies and other internet technologies that provide insight into whether emails are opened and read.
iClicks and Quiges reserve the right to use your data to further improve our service.

We use the services of iClicks for our regular and business e-mail traffic.
This party has the appropriate technical and organizational measures in place to prevent abuse, loss and corruption of your data and our data as much as possible.

This gives iClicks access to our inbox for possible (technical) support. However all personal e-mail traffic between the customers and Quiges are performed and treated confidentially by us.

Payment processors
To process a part the payments in our web shop we use the platform of Mollie (iDeal payment) and Paypal.
Mollie and Paypal process your name, address and residence details as well as your payment details such as your bank account or credit card number.
Mollie and Paypal have taken appropriate technical and organizational measures to protect your personal data.
Mollie reserves the right to use your data to further improve theservice andin the context thereofto share (anonymous) data with third parties. All the above guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage with third parties. Mollie does not retain your data for longer than permitted by law.

Shipping and logistics
PostNL and DHL
If you place an order with us, it is our task to have your package delivered to you as soon as possible. We use the services of PostNL or DHL for the execution of the deliveries. It is therefore necessary for us to share your name, address and residence details with PostNL or DHL. PostNL and DHL will only use the datato deliver your orderin accordance with Quiges. In the event that PostNL or DHL engages subcontractors, theywill also make your data available to these parties for the same purpose.

Purpose of data processing
General purpose of the processing
We only use your data for the sole purpose of providing and improving our services to you. This means that the purpose of our dataprocessing is always directly related to the order you give and the service we provide you. We do not use your data for (targeted) marketing purposes. If you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you for explicit permission to do so. Your data will not be shared with third parties other than for the purpose of meeting accounting and other administrative obligations. These third parties all have made promise of confidentiality pursuant to the agreement between them and us or legal obligation.

Automatically collected data
Data that is automatically collected by our website is being used to improve our service for our customers. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation in tax and criminal investigations
In some cases Quiges may be obliged by law to share your data in connection with a criminal investigation or a government investigation. In such a case, we will be forced to share your data, but we will oppose it within the limits of the law.

Data Storage Period
We shall store your data as long as you are a client of us. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forgetrequest. Due to applicable administrative obligations we must store invoices with your (personal) data.So we will store this data for as long as the applicable term runs. However, employees no longer have access to your customer profile and the documents we have produced as a result of your order.

Your rights
According to the current Dutch and European legislation, you as the interested party have certain rights with regard to the personal data that are processed by or on behalf of us. We will explain below what these rights are and how you can invoke them.
In order to prevent misuse, in general we only send statements and copies of your data to your e-mail address already known to us.
In the event that you wish to receive the information by another e-mail address or, for example, by post, we will ask you to provide us with proof of your identity.
We keep records of completed requests; in the event of a request to forget, we register anonymized data. You will receive all statements and copies of data in the machine-readable data format we use within our systems.
You have the right to complain to the Personal Data Authority at any time if you suspect that we are using your personal data in an incorrect manner.

Right of access
You always have the right to view the data that we process (or have processed) and that is related to youor are traceable to you. You can always make a request to address this issue with our privacy contact.
You will then receive a response to your request within 30 days. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us with an overview of the processors in possession of this data. This copy will also state the category in which we have stored this data.

Right of rectification
You always have the right to have the data that we process (or have processed) and that relate to your person or are traceable for that purpose, modified. You can make a request to this end to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the details have been adjusted at the e-mail address known to us.

Right to limit the processing of data
You always have the right to limit the data we process (or have processed) that relate to your person or are traceable to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you revoke the restriction.

Right to transfer
You always have the right to have the data that we process (or have processed), relating to your person or that can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you statements or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf at the e-mail address known to us. In all probability, in such a case, we will no longer be able to continue to provide our services to you, because the safe linkage of data files can no longer be guaranteed.

The right to object and other rights
If the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Quiges. If you object, we will immediately cease data processing in anticipation of the handling of your objection. If your objection is justified, we will make statements and/or copies of data that we process or have processed available to you and will then permanently stop processing.

You also have the right not to be subjected to automated individual decision making or profiling. We do not process your data in such a way that this right will apply. If you believe that this is the case, please contact our privacy contact.


Explanation about the cookies used on this website

It is important to us that you know which cookies our website www.quiges.comuses and for which purposes they are used. We want to guarantee your privacy and the user-friendliness of our website as much as possible. Below you can read more about the cookies that are used by and via our website and for which objectives.

Functional cookies
Functional cookies ensure that our website functions properly.Our website uses cookies for the following purposes:

  • Remembering products you add to the shopping cart and wish list while shopping online.
  • Remembering information that you fill in on different pages during checkout or ordering, so that you do not have to fill in all your details again and again.
  • Passing on information from one page to the next.For example if a long survey is being conducted or if you need to fill in a lot of data when placing an online order.
  • Storing preferences such as language, location, desired number of search results to be displayed, etc.
  • Saving settings for optimal video playback, such as the desired buffer size and the resolution data of your screen.
  • Reading your browser settings in order to be able to display our website optimally on your screen.
  • The detection of misuse of our website and services.For example by registering a number of successive failed login attempts.
  • The use of the website uniformly, so that the site remains accessible.
  • Offering the ability to store login data so you don't have to fill it in every time.
  • Making it possible to react on our website.
  • Making it possible to contact you on the website with questions about your order, the chosen delivery method and wish list.

In order to determine which parts of are most interesting for our visitors, we continuously measure how many visitors our website receives and what is viewed most. We use Google Analytics for this purpose. This processor may be obliged to allow inspection of this information on the grounds of the applicable legislation and regulations. We collect information about your surfing behaviour and share it with Google. Google can interpret this information in combination with other datasets and thus follow your movements on the internet. Google will use this information to provide targeted advertisements (Adwords) and other Google services and products.
The information recorded is not traced back to individuals and is only used by us for statistical purposes.
The recorded information is used for:

  • Tracking the number of visitors to our web pages.
  • Keeping track of the time each visitor spends on our web pages.
  • Determining the order in which a visitor visits the different pages of our website.
  • Assessing which parts of our site require modification.
  • Optimizing the website.

Some of our offerings and offers from third parties are displayed using cookies. These cookies make it possible that:

  • you can keep track of which ads you have already seen to prevent you from seeing the same ads over and over again.
  • to keep track of how many visitors click on the advertisement for settlement with the advertiser.
  • to keep track of how many orders are placed thanks to the advertisement for settlement with the advertiser.

If such cookies are not used, you will still see advertisements. After all, advertisements are also shown that do not use cookies. These advertisements may, for example, be adapted to the content of the website. You can compare these content-dependent Internet ads with television ads. For example, if you watch a TV programme about cooking, you will often see an advertisement about cooking products in the accompanying advertising blocks.

Social Media
The articles you view on www.quiges.comcan be sharedon social media by using the share buttons. For the proper functioning of these buttons, social media cookies of social media parties such as Facebook are used, so that they recognize you when you want to share an article.
Our social media cookies make it possible that:

  • logged in users (of selected social media) can directly share certain content of our website.

Third Party Cookies
In the event that software solutionsfrom third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most recent version. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details
Molenstraat 72
5431 BZ Cuijk
T +31 (0) 485 - 315761

Contact person for privacy matters:
K. Gaspierikova

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